Providing Written Clarity Automatically
Many callers prefer text confirmations and written clarity over relying on memory.
After each call, Alyx sends a structured SMS recap that reduces confusion and repeat calls.
Automatic SMS Summaries
"Can I bring it in Tuesday morning?"
"I have you booked for Tuesday at 9:30 AM. I will send a confirmation text to this number immediately."
Alyx Booking: Confirmed for Tuesday, 9:30 AM. 2018 Honda Accord (Check Engine Light). See you then!
SMS confirmations not only reduce no-shows by providing a written reminder, but they also give the customer a direct line of communication back to your shop for future updates.
FAQ
Does Alyx send reminders too?
Yes, Alyx can send automated appointment reminders via SMS the day before the drop-off.
What if the customer replies to the SMS?
Replies can be routed directly into your shop management system or SMS dashboard for your staff to read.
Clear Communication
Eliminate 'he said, she said' booking errors with instant written confirmations.