Never Miss a call.Never Lose a Customer.Just Book More Jobs.
The AI front desk built specifically for independent shops. Handle the 10:30am rush without breaking a sweat. Book more cars and keep your front desk sane.
4900+ 4.8 Stars
24/7 Coverage
Instant Booking
Customer Confirmation
The Reality
Busy shops lose business every day during the morning rush. Missed calls are missed opportunities.
The 10:30am Rush
Phones ringing off the hook while cars line up at the counter. Your advisors can't be in two places at once.
Lost Revenue
Customers who don't reach a human call the next shop on Google. Every missed call is a $500 average repair order walking away.
Stressed Staff
Advisors forced to choose between the customer in front of them and the one on the phone. Burnout is real.
What Alyx Does
Alyx turns calls into booked work, without adding chaos.
Answers the calls you miss
When your team can't pick up, Alyx does. Rush hour. Lunch. After-hours. Weekends if you want.
Books the right appointment
Alyx asks what a real service advisor asks:
- Vehicle and symptoms
- Urgency
- Preferred time window
- Whether it needs a diagnostic or a service slot
Then Alyx books using your shop rules: job duration, buffers, hours, days off, and any constraints you set.
Handles the repeat calls that drain your day
Alyx can take care of:
- "Do I have an appointment?"
- "What time do you open?"
- "Where are you located?"
- "Can you text me the details?"
Deflects "Is it ready?" calls safely
Alyx can communicate common statuses based on your rules and connected systems, such as:
- Estimate sent
- Waiting for approval
- In service
- Waiting on parts
- Ready for pickup
If the status is unclear or sensitive, Alyx escalates it to your team.
Texts a clean recap after every call
The customer gets a confirmation. Your team gets a summary. No sticky notes. No "what did they say?" moments.
What Alyx Will NOT Do
Alyx will never:
Quote exact prices unless you provide approved ranges
Promise completion times unless you allow it
Book work outside your scheduling rules
Make up an answer when it's unsure
Pretend to be human
How It Works
Connect Alyx
Connect your shop system where available, or start with calendar booking as a fallback.
Set your rules
Hours, diagnostic fee language, job types, durations, buffer time, and escalation rules.
Turn it on
Alyx answers calls, books work, sends SMS recaps, and keeps full logs for accountability.
Integrations
Shop management systems
Alyx connects directly to your shop management system so appointments, notes, and call details are automatically logged where your team already works.
- Appointments get created properly.
- Customer details stay synced.
- Call summaries attach to the right record.
- Nothing gets lost.
If your shop uses a modern management system, Alyx can connect.
Compatible with systems such as:
For shops without direct system access, Alyx still books through your calendar and sends structured summaries via SMS, so your workflow stays clean.
Scheduling fallback
Google Calendar
OutlookVoice and texting
Call routing, SMS confirmations, reminders, and follow-ups
What Changes in Week One
More booked jobs because calls get answered or captured
Less front desk overload because repeat calls stop interrupting everything
Faster approvals because customers get clear follow-ups
Cleaner communication because every call ends with a written recap
Better accountability because every interaction is logged
Simple math
If Alyx captures just two real repair jobs a month, it usually pays for itself.
Hear a Real Example
New caller:Jason R.
Vehicle:2016 Honda Accord
Issue:grinding noise when braking, worse at low speed
Requested:earliest appointment this week
Booked:Thu 9:40am (Brake Inspection)
Notes:customer can wait, prefers text updates
Control & Safety
Booking permissions you choose
Escalation rules for anything sensitive
Full transcripts and call recordings
Call summaries for every interaction
Easy pause or override anytime
Pricing
Pricing that makes sense for independent shops.
Starter
After-hours only
Full coverage (rush hours + after-hours)
Multi-location
FAQ
Will customers hate talking to AI?
Customers hate waiting. Alyx answers immediately, stays polite, and texts a recap so they know what’s happening.
Does Alyx replace my service advisor?
No. Alyx handles the volume of basic calls (booking, status checks) so your service advisor can focus on selling repairs and helping customers in the lobby.
What about weird calls and edge cases?
If Alyx isn't 100% sure how to handle a complex call, it politely takes a detailed message and immediately notifies your team to follow up.
Can Alyx work if we’re booked out?
Yes. You can set rules for how far out to book appointments, or have Alyx take messages when you're completely full.
What if Alyx makes a mistake?
You have full transparency. Every call is recorded and transcribed, and you can intervene or update rules at any time.
Stop letting missed calls decide your revenue.
Alyx helps you book more cars, reduce front desk overload, and keep customers updated without constant phone tag.