Capturing Leads When the Shop is Closed
A large portion of booking inquiries happen before your shop opens or after it closes.
Don't lose customers just because they called outside of business hours.
Instead of sending them to voicemail, turn them into scheduled appointments.
How Alyx Handles After-Hours Calls
Alyx is always on and follows strict intake rules:
Collects vehicle and symptom details.
Books into the correct time bucket.
Sends a confirmation recap SMS.
Customers wake up to a confirmed appointment instead of an ignored voicemail. Your advisors walk in to a fully booked schedule, not a list of angry messages.
FAQ
Can it handle early morning drop-offs?
Yes, Alyx can guide customers on how to use key drops and what to expect when the shop opens.
What if it's an emergency tow-in overnight?
Alyx can collect vehicle location and details so the service advisor has everything ready to go first thing in the morning.
24/7 Service Desk
Never miss another booking because the lights were off. Alyx operates seamlessly day and night.